Please read this information carefully as it contains important details regarding orders placed, your rights and obligations as well as limitations and exclusions that may apply. Vegas Vixens Virgin Hair Boutique makes every effort to match each order to your exact specifications. Because our Hair is 100% All Natural Virgin Hair each piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in straight, wavy or curly patterns, the colors will vary between a natural 1b and 2. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange your purchase one time only in original unopened packaging only. Note that perming, coloring, lifting, rinsing, cutting, removing the hair from the weft or otherwise processing the hair in anyway VOIDS our Product Exchange Policy. Please Note that ALL SALES ARE FINAL. No Refunds will be permitted.